Self-Help
Check out the links to articles on the Brown University Ombuds website. They’re fantastic tools meant to help you manage and resolve conflict.
Other articles that could be helpful:
Being Heard: Verbal and Mental Strategies for Getting Your Point Across
We Have to Talk: A Step by Step Guide for Difficult Conversations
If your temple is interested to train a local ombuds person, we may be able to offer a distance learning option. Please contact ISKCON Resolve if your ISKCON Community is ready to receive training and establish an ISKCON Resolve Ombuds office in your local area.